28 March

Position: Receptionist

Job description


  • Greet visitors and assist with contacting their host/hostesses. Ensure access control processes and policies are enforced
  • Ensure that security and safety measures are followed in admitting access to guests in the office and collaborate with Pier Point front office and security to attend to visitors/clients.
  • Answer all incoming phone calls promptly and ensure they are properly directed
  • Ensure all incoming and outgoing mails are attended to properly and promptly.
  • Receive and register all correspondence and packages accurately, distribute within the shortest time of receipt and maintain a register of recipients’ acknowledgment of every piece of correspondence
  • Assist in performing administrative responsibilities (photocopying, scanning, binding, filing, etc.)
  • Respond to inquiries from internal and external customers regarding such information as: locations of offices/site, local services and amenities;
  • Follow safety and security protocol at all times, working closely with admin and corporate services and building managers
  • Act as ambassador for Corporate Services, using appropriate etiquette and professionalism at all times
  • Maintain the front desk and lobby areas in a neat and organized manner, in compliance with all building policies
  • Arrange for local taxi service and courier pick-ups, as requested
  • To record and report all accidents within the location adhering to location and company procedures
  • All other duties as assigned by your line manager.


Hard skills and experience:

  • A bachelor’s degree or equivalent.
  • A minimum of 2 years cognate experience or any similar combination of education and experience
  • Good knowledge of Microsoft Office (Power Point, Word and Excel)

Soft skills:

  • Excellent communication skills;
  • Task oriented, initiative driven, and enthusiastic;
  • Good planning and organizational skills;
  • Excellent report writing and documentation skill;
  • Good IT skills; and
  • Good team player.
  • Good attention to detail.
  • Hands-on, ready to roll up the sleeves.

Personal characteristics:

  • High energy
  • Self-driven;
  • Result-oriented;
  • Strong work ethic
  • Ability to work effectively under pressure;
  • Team player with good interpersonal

How to apply

Interested candidates should send an up-to-date CV to quoting ‘Receptionist’ as the subject.